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Registration & billing

Overarching Principles

We believe in consistency in lessons in order to make noticeable progress in our student's music education.  As such, we have some expectations from our students and faculty that ensure progress in lessons.  We also follow a strict registration and cancellation policy in order to ensure that we acquire and retain the best faculty and retain highest standards in our music education.

Registration​ and Cancellation

You can register either online on our music pages or by calling us, which most people find easier.  Before registering, you must know that we have the following guidelines:

 

  • We allow only 1 reschedule per month in order to ensure consistency in lessons.

  • Any cancellations that happen ON-THE-DAY-OF the scheduled lesson CANNOT be rescheduled to another day.  You will lose the lesson if you are unable to inform us at least a day before.  This applies to emergency situations as well.  If you inform us a day in advance, you will be able to reschedule the lesson for up to once a month.

  • If you are going to be away for 3 or more consecutive weeks, you can suspend your lessons and you will not be charged for those.  The month's tuition will be held in your account so that we can ensure your spot with the same teacher.

  • Any changes that effect billing (such as putting classes on hold or termination of classes) must be written to us 1 BILLING CYCLE in advance.

  • There will be no make ups for missed group or semi-private lessons. You can work with the group and teacher to find an alternate time.

  • We take 2 holidays for private lessons: We follow the Loudoun County Public School system for Spring break & Christmas weeks - No classes and no make ups will be given for these 2 lessons as the tuition already incorporates these holidays.

  • We take 8 holidays for group and semi-private lessons.  No classes & no make ups are offered for these.

Covid Protocol and Release of Liability

We are following all CDC guidelines for conducting safe lessons at our school.  We expect that our student families do the same.  Here is a RELEASE OF LIABILITY that you are required to sign before you resume in-person lessons.  This is form includes other general release of liability text (which you have received in your email at the time of registration).

These policies are pretty standard.